Returns & Exchanges

We want you to be completely satisfied with your Hedgren purchase, which is why we offer a hassle-free 30-day return policy for all unused products in their original packaging. Whether it is a change of heart or a manufacturing defect, our team is here to ensure your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original box with all tags attached, ensuring you include the printed return authorization form inside.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.

• 4.
  Drop Off and Refund

  Hand over your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.